Privacy Policy

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SocialThriver is committed to protecting your personal information and your right to privacy. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to stinfo@socialthriver.co.uk.

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By using this site or/and our services, you consent to the Processing of your Personal Data as described in this Privacy Policy.

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​YOUR RIGHTS

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You have rights that allow you access to and control over your personal information. You may review, change, or terminate your account at any time.

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You have certain rights under applicable data protection laws.  These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact us at stinfo@socialthriver.co.uk. We will consider and act upon any request in accordance with applicable data protection laws.

 

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal.

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If you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. 

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INFORMATION WE COLLECT

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Personal information you disclose to us:

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We collect personal information that you provide to us when expressing an interest in obtaining information about us or our products and services or otherwise contacting us. 

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The personal information that we collect depends on the context of your interactions with us, the choices you make, the products and features you use and is mainly information that is necessary for delivering you a product and/or service or to enhance your customer experience. The personal information we collect can include various contact and access information such as name, address, email, passwords and security data, payment information, and social media login data.

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Information automatically collected:

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We automatically collect certain information when you visit, use or navigate our sites. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site and other technical information.  This information is primarily needed to maintain the security and operation of our sites, and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies. 

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Information collected from other Sources:

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We may obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms (such as Facebook), as well as from other third parties. Examples of the information we receive from other sources include: social media profile information (your name, gender, birthday, email, current city, state and country, user identification numbers for your contacts, profile picture URL and any other information that you choose to make public); marketing leads and search results and links, including paid listings (such as sponsored links). 

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HOW WE USE YOUR INFORMATION

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We use personal information collected via our sites for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests in order to enter into or perform a contract with you with your consent, and/or for compliance with our legal obligations. 

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We use the information we collect or receive (i) to facilitate account creation and logon process, (ii) to send you marketing and promotional communications – we and/or our third party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences – you can opt-out of our marketing emails at any time, (iii) to send administrative information to you, (iv) to fulfill and manage your orders; (v) to post testimonials – with your consent, (vi) to deliver targeted advertising to you, (vii) to request Feedback, (viii) to protect our sites, (ix) to enforce our terms, conditions and policies, (x) to respond to legal requests and prevent harm, and (xi) for other business purposes – we may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our sites, products, services, marketing and your experience.

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We do not sell, trade, or rent personal information to others. We only share personal information with your consent or if required to comply with applicable laws.

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COOKIES AND OTHER TRACKING TECHNOLOGIES 

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We may use cookies and other tracking technologies to collect and store your information. This is done in order to personalise and enhance your experience with us. You can control your cookies at the browser level.

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SECURING YOUR INFORMATION

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We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our sites is at your own risk. You should only access the services within a secure environment. 

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UPDATES TO THIS POLICY

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Any changes we may make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.